Fleur
Guide & Frequently Asked Questions

Everything You Need to Know

At your event, guests will scan a QR code from a card (which you can print based on a digital design from our platform) and access the Cloud of Memories platform to upload photos, videos, and messages, which you will download after the event.

No apps to install, no extra effort—just the joy of sharing special moments and keeping them alive in the Cloud. Discover a new dimension of events with this innovative digital solution!

Because we offer a unique and simple way to keep the atmosphere of your special event alive. Your guests can share unique moments and authentic emotions in real time, creating a digital album filled with memories.

At the end of the event, you will be able to relive those special moments through the eyes of your guests. Discover the messages that were sent to you, and feel the joy and emotion of your unique event once again. Cloud of Memories creates a bridge between the past and the present, giving you the opportunity to keep every moment alive.

Easy Access

Scan the QR code and access Cloud of Memories to upload photos, videos, and messages.

Simple and Easy

No apps to install, no extra effort

Why Cloud of Memories?

Guests can share unique moments and authentic emotions in real time.

Relive the moment.

At the end of the event, you will be able to relive those special moments through the eyes of the guests.

Organizer Questions

What is Cloud of Memories and how does it work?

Cloud of Memories is a web platform through which event guests can upload photos, videos, and wishes in the guestbook, which the organizers can download after the event. Guests will scan a QR code on a card (or access a link provided by the organizers), which will open the Cloud of Memories web platform where they can upload photos, videos, and messages.

How will my guests upload photos and wishes?

After purchasing and registering the event, the organizer must provide the guests with QR code cards (self-printed, can be based on a design downloaded from the platform) so they can scan the QR code to access the platform.

As the organizer, can I upload photos during the event?

Yes, photos can be uploaded both as a guest and as an organizer.

Can all photos or wishes be seen by the guests?

This option is available for configuration by the organizer. They can decide through the admin panel whether they want the guests to see all the photos and videos or wishes uploaded by everyone.

What happens to the photos or wishes uploaded to Cloud of Memories?

Both the photos and messages are stored in the cloud for a period of 3 months from the event date. The platform is available for guests starting on the event date.

How long are the photos, videos and wishes uploaded to Cloud of Memories available?

The photos or messages uploaded to Cloud of Memories are available through the platform for 3 months from the event date.

Can I download the photos, videos and wishes uploaded to Cloud of Memories?

Yes, photos, videos and wishes can be downloaded by the organizer through the platform.

On which devices is Cloud of Memories available?

Cloud of Memories is available on any smartphone, tablet, laptop, or personal computer through an internet browser.

What should I do if I encounter technical issues or have additional questions?

If you encounter any technical issues or have any questions about Cloud of Memories, please contact us via email at contact@cloudofmemories.com or by phone at +40774043791.

At what resolution will the photos be uploaded?

Depending on the size of the photo, for very large images, they will be resized to 2560 pixels in width or reduced from the original width or length to 2560 pixels in height.

At what dimensions will the videos be uploaded?

When uploaded, video clips will automatically be trimmed to the first 2 minutes of the clip, and their quality will be adjusted to 1080p at 30 fps.

How are the photos organized in the digital album? And in the downloaded archive?

In the gallery panel within Cloud of Memories, photos are organized in reverse chronological order based on when they were uploaded to the platform.

In the downloaded archive from Cloud of Memories, photos will be grouped into folders by user names or in a folder under the name “Anonymous” for users who do not wish to enter their names in the application.

Can I delete photos from the platform?

Yes, organizers can delete any photo uploaded by users or by themselves on the platform.

Do guests need to log in?

No, the platform does not require guests to log in. They can upload photos, videos, and messages anonymously or under their own name if they choose to enter it on the platform.

Questions about packages

When should I purchase a package?

At any time. The platform will be available for guests starting from the event date, and the uploaded photos, clips, and greetings will be stored for 3 months from the event date.

The platform and QR code cards remain valid regardless of the purchase time.

How do I purchase a package?

  • You will access the page for celebration events (anniversary, graduation or celebration) and by clicking the “See Prices” button or scrolling down the page, you can view the available packages.
  • Select the package suitable for the number of guests at your event and click the “Buy” button.
  • Then, complete the payment form to finalize the purchase. After the payment is completed, you will be redirected to a form where you will fill in the details for the administrator account, configure the texts for the cards, and set up and personalize the event.
  • The Cloud of Memories team will contact you to finalize the design of the QR code cards.

What should I do if the presented packages do not fit my event?

If you cannot find a suitable package for your event, please contact us via email at contact@cloudofmemories.ro or by SMS/call/WhatsApp at the phone number +40774043791 to receive a personalized offer.

I want QR code cards as well. How do I proceed?

With the purchase of a package, you also receive QR code cards printable templates for FREE in 9 x 5 cm, A5 or A6 dimensions. Each available package includes QR code cards printable templates.

The QR code can also be downloaded from the platform and printed in other forms on your own.

Guest Questions

How do I access the application?

The application can be accessed by scanning a QR code or by using a link.

The organizer will ensure that at least one of the above methods is available during the event.

What do I need to register?

As a guest, the only optional field available to fill out is your full name (first name + last name).

To fully use the application (to upload photos or clips), you will need to grant the platform access to your phone’s media gallery.

Do I need an internet connection to use Cloud of Memories?

Yes, a stable internet connection is required to use Cloud of Memories.

What photo dimensions are accepted for upload?

Cloud of Memories accepts photos of any size as they will be slightly resized as explained in questions from first section.

Do you have any other questions?

Send us a message through the contact page or chat.